Shipping Policy
At SNEAKERSPLUG, we aim to deliver your sneakers quickly, securely, and in perfect condition. Please read our shipping policy carefully before placing an order.
1. Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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We do not process orders on Sundays or public holidays.
2. Shipping Methods & Delivery Time
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We partner with trusted courier services (e.g., Delhivery, Blue Dart, DTDC) to ensure safe and timely delivery.
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Estimated delivery time:
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Metro cities: 3–7 business days
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Non-metro cities / remote areas: 5–10 business days
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Delivery times are estimates and may vary due to factors beyond our control (e.g., courier delays, weather conditions, strikes).
3. Shipping Charges
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Shipping charges (if any) will be displayed at checkout before payment.
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We may offer free shipping promotions from time to time.
4. Order Tracking
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Once your order is shipped, you will receive a tracking ID via email at info.sneakersplugindia@gmail.com.
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You can track your order directly on the courier partner’s website.
5. Address Accuracy
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Customers are responsible for providing the correct shipping address.
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We will not be liable for delays or failed deliveries caused by incorrect or incomplete addresses.
6. Undelivered Orders
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If a package is returned due to an incorrect address, failed delivery attempts, or refusal to accept, we will contact you to arrange re-shipping (additional charges may apply).
7. International Shipping
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Currently, we only ship within India.
8. Delays & Force Majeure
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We are not responsible for shipping delays caused by natural disasters, pandemics, strikes, customs delays, or events beyond our control.
If you have any questions about our shipping policy, please contact us at:
info.sneakersplugindia@gmail.com